All products on www.layoutformstudio.com are delivered as pre-made digital assets. This policy outlines our automated fulfillment process to ensure a transparent and instant shopping experience for our European clientele.
1. Delivery Model: Ready-Made Assets
Instant Fulfillment: All our products (Canva templates, UI kits, and digital toolsets) are pre-designed and ready-to-use. We do not offer custom design services or ongoing development.
Transaction Workflow: The service follows a strict “Purchase → Instant Delivery → Transaction Completion” model. Once the digital file or access link is sent, the transaction is considered fully executed.
2. No Physical Shipping
Purely Virtual: There are no physical components to our products. Consequently, we do not provide logistics tracking numbers or physical shipping services.
Delivery Channel: Fulfillment is conducted exclusively via the email address provided at checkout or through a direct download link on the order confirmation page.
3. Delivery Evidence (Proof of Fulfillment)
As a digital-only studio, we utilize automated tracking to verify delivery. In compliance with payment processor standards (Stripe), we maintain the following as definitive Proof of Delivery:
System Time-stamps: Our system logs the exact second the download link was generated and dispatched.
Access Logs: We record the IP address and time-stamp associated with each digital asset access.
Completion Clause: The delivery is legally deemed “Completed” the moment the digital link is dispatched to your provided email, regardless of when you choose to open the file.
4. EU Consumer Rights: Immediate Performance
Pursuant to the EU Consumer Rights Directive regarding pre-recorded digital content:
Express Consent: By completing your purchase, you provide express consent for layoutformstudio to begin the digital performance immediately.
Waiver of Withdrawal: You acknowledge that once the digital delivery has commenced (the link is dispatched), you waive your 14-day right of withdrawal. As these are pre-made digital assets that are instantly accessible, all sales are final.
5. Technical Requirements & Compatibility
Since these are pre-made assets:
It is the customer’s responsibility to ensure they have the required software (e.g., a Canva account or UI editing software) before purchasing.
As the transaction ends upon delivery, we do not provide software training or custom modifications to the pre-made files.